Assembly

Tips and advice on how to check your parts, organise yourself, prepare your garden and assemble your product(s).
Do I need a safety surface around my garden play equipment?

Our play equipment is designed to be assembled directly onto your lawn. It can add Preparing and adding a safety surface can add up to be a significant extra cost, although some people think this is worth it for three reasons. Firstly it minimises garden maintenance (no lawn cutting).Secondly it ensures the play equipment can easily be used all year round because the ground drains water better and doesn't get damaged. Thirdly the risk of injury is minimised. Please read our full article to learn about different types of safety surfaces available.

Do you offer an assembly service?

Our products all come flat-packed with everything you need for DIY home assembly. We do not offer an assembly service ...

Do your climbing frames include ground anchors?

Yes, our wooden climbing frames include everything you need for a full and safe assembly ...

How do I Claim Missing or Damaged Parts

Need parts for your climbing frame or playhouse? We try our best to supply all of our products in pristine condition, but unfortunately due to the number of parts, size and weight of the products, on some occasions, damage may occur during shipping or...

Can I add, remove or change my swings?

Our all-in-one play equipment is fully boxed and sealed, so we're unable to substitute swing accessories shown in pictures for different swings on delivery. However, our swings are designed to be easy to add, remove or change. So you can add, remove...

Where can I locate/position my garden play equipment?

All our products are designed to be used in private gardens (not commercially) so they can be assembled on your lawn with minimum hassle. Here we discuss some additional points in more detail regarding the surface, safety area and neighbourly considerations...

How do you level play equipment?

The importance of having a level surface for any climbing frame is about safety, they are designed for level surfaces this doesn't mean like the centre court at Wimbledon or having to build a base for a wooden playhouse. However, children's...

Can I download my instruction/assembly manual?

Climbing Frame Installation Instructions Building any product out of a box can become a difficult and time consuming task if you don't have helpful and detailed instructions. This is exactly why all of our climbing frames come with illustrated instruction...

Do you offer video assisted assembly guides?

Click the button that relates to the part of the climbing frame you need help with. You'll be directed to a video assisted assembly guide with clear instructions. We'll help you have your Next Generation climbing frame fully assembled in no time. ...

How do I assemble the tube slide?

This guide is part of our 'video assisted assembly series' for our Next Generation Climbing Frames range. This page will guide you through the assembly of the Next generation tube slide. Including identifying the parts, assembling the slide and affixing...

Next Generation Main Frame Assembly Video

This guide is part of our 'video assisted assembly series' for our Next Generation Climbing Frames range. This section includes all the central parts of the climbing frame fort. When this is complete it's what all the other parts will join on to. ...

Next Generation Swing Beam Assembly Video

This guide is part of our 'video assisted assembly series' for our Next Generation Climbing Frames range. This page will guide you through the assembly of the Next generation swing beams. Including affixing the hangers to the swing beam, assembling...

Next Generation Rockwall Ladder Assembly Video

This guide is part of our 'video assisted assembly series' for our Next Generation Climbing Frames range. This page will guide you through the assembly of the Next generation rockwall ladder. Including assembling the support ands slats to make the...

Next Generation Cafe Counter Assembly Video

This guide is part of our 'video assisted assembly series' for our Next Generation Climbing Frames range. This page will guide you through the assembly of the Next generation kitchen and cafe counter. Including assembling the kitchen counter, adding...

Next Generation Roof Assembly Video

This guide is part of our 'video assisted assembly series' for our Next Generation Climbing Frames range. This page will guide you through the assembly of the Next generation roof. Including building the wood roof, attaching the gables and affixing...

Next Generation Slide & Swings Video

This guide is part of our 'video assisted assembly series' for our Next Generation Climbing Frames range. This page will guide you through the attachment of the Next generation swings and slide. Including attaching the slide to the main fort. Assembling...

Next Generation Monkey Bar Assembly Video

This guide is part of our 'video assisted assembly series' for our Next Generation Climbing Frames range. This page will guide you through the assembly of the Next generation monkey bar. Including assembling the monkey bar climber and affixing it to...

Next Generation Window & Door Assembly Video

This guide is part of our 'video assisted assembly series' for our Next Generation Climbing Frames range. This page will guide you through the assembly of the Next generation windows and playhouse door. Including adding the window mesh. Plus assembling...

Is my lawn (grass) ok as a safety surface?

This article draws heavily on information from an article from ROSPA and the original article can be found here Most climbing frame customers assemble their frame on grass. The impact absorption of grass depends on the soil, and how compact it is...

Bark Safety Surfacing

Bark from different tree species have quite different characteristics in terms of texture, performance and durability it's important that you don't use ornamental bark as this will not be suitable safety surface. It's also important to check expected...

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